Delivery Information

Please Allow Up To 2 Weeks for Delivery for Purchases made During December due to this being a very busy period!

Large Product Delivery Information

Large products such as fridge/freezers, washing machine, tumble dryers, dishwashers, and large screen TVs above 55″ are delivered by our Team.

Delivery Process

– Delivery is 5 days a week (Monday to Friday), usually from 9a.m. – 6p.m.

– The evening before your delivery is scheduled our team will call you to advise you of your delivery time. Before we arrive we would ask that you ensure that your old appliance is in a fit state to be taken away by our team. For a refrigeration appliance, for example, that means that it should be free of water and fully defrosted.

– On the day of delivery our driver will call you at least 30 minutes before arriving at the address given by you to give you an estimated time of arrival.

– We will un-box your item and remove all packaging for recycling free of charge. Please ensure your old appliance is safely disconnected prior to our arrival.

– We will deliver to your room of choice.

– We will remove your old appliances and scrap free of charge.

Installation Services: We offer a range of installation services for large screen TV’s and appliances. Please call our store on (061) 414726 or go to Installation on our Home page to find out more.

Free Recycling: We’ll take away your old appliance for free recycling. This is a standard service we provide when you purchase a similar product from our store.

Small Product Delivery Information

Small products include items such as small kitchen appliances, cameras, camcorders, home-cinema, dect phones, TVs 55” and under, Toughbooks and Toughpads. These are couriered to you from our delivery partners – Fastway or DPD

We deliver anywhere in Ireland with the exception of island locations.

Deliveries are Monday to Friday (excluding Bank Holiday Mondays), generally between 9a.m. to 6p.m. We will endeavour to dispatch goods within 24 hours from time of purchase and within 48 hours you can expect delivery. However if an order is placed on Friday the earliest you will receive your goods is the following Monday. (Please note if it is a Bank Holiday Monday delivery will be Tuesday) During busy periods or perhaps stock shortages please allow 4-7 working days for delivery. If delivery is going to take longer than 48 hours we will notify you and keep you informed.

Please note: Fastway and DPD will not pick up WEEE returns on small products, however you may take your WEEE returns with a valid receipt to our store – Panasonic Store 1 -2 Shannon Street Limerick.